Salesforce Lightning Services
Lightning Platform in Salesforce was started in 2014 has a new service called Lightning Flow. This enables organizations and businesses to create and extend process automation capabilities to improve the customer and employee experience. With Lightning Flow components, users can create visual and guided processes and easily add them to an app, registry, console, and portal.
In Salesforce Lightning App Development Flow, users can apply the power of drag-and-drop low-code functionality for better customer engagement. Lightning Flow offers an innovative way for businesses to realize the benefits of process automation. It includes improving team productivity, digitizing business workflows, and reducing customer wait times.
A tool that helps builds applications known as Flows. that allows users to automate processes that are used to create, collect, delete, and update information in business in Salesforce. Flows can also run APEX classes and can guide users through screens to update and collect data that is used to interact with the Salesforce database.
Platform Events, Local Actions, and External Services, Salesforce Lightning App Development Flow can help connect processes running on the Salesforce Platform with any other platform or system. These events from any system can trigger flows. This allows the right people to take the right actions anywhere, and those same flows can be connected to any system, so those actions are processed anywhere.
Lightning Flow app
It is used by retailers to process and manage merchandise returns.
Manufacturing companies use it for product warranty management.
Financial services organizations are using it to settle or resolve auto insurance claims and dispute resolution.
Salesforce Lightning App Development Flow Innovations Regarding the Lightning Platform
Lightning Flow components:
The flow contains reusable Salesforce Lightning App Development components for planning rich flow screens, visual processes, and guides.
Two of these programming models are used to build Lightning components:
The Aura components:
Aura components and Salesforce Lightning App Development web components can coexist and exchange information on the same page. Both appear as Lightning components to end-users and administrators.
2 The Lightning Web Components:
Modern HTML and JavaScript languages are used to create Salesforce Lightning App Development web components. Contains custom HTML elements. Because Lightning web components are based on code that runs natively in browsers, they offer exceptional performance and are lightweight.
Integrated processes in Lightning Flow:
Manage user workflow with third-party services such as local actions, external services, and platform events.
Process Controlled Lightning Flux Applications:
Every customer and employee has Salesforce Lightning App Development Flow processes built into their app. Users can experience this using the Lightning App Builder and Community Builder.
Customer Experience with Salesforce Lightning Flow
Powered by intelligence from Salesforce Einstein, Lightning Flow enables organizations to capture a 360-degree view of the customer.
This provides a seamless and hyper-personalized contextual experience for employees and customers.
This can help companies:
Providing a guided, rich and visual experience.
Implement goal-oriented rather than task-oriented business processes.
By helping businesses enter and collect the data required to complete the application, makes mortgage applications easier.
Reduce customer frustration that comes from filling out tediously long forms by grouping mortgage application questions more logically.
Automate the connection of data flows and back-office systems through local actions, external services and platform events.
Integrate and connect processes anywhere with customers and employees. This includes service consoles, self-service communities, applications, and sales.
We are automating recommendations and providing high relevance to the business.
Conclusion
Salesforce Lightning App Development Platform works together with Lightning Flow to help innovators be more productive. You are improvising to deliver extraordinary experiences to customers and employees. Lightning Flow marks the beginning of a remarkable transformation from Salesforce to process-driven apps.
